LSG Digital Gold
Gold Bullion Privacy Policy

Privacy Policy

At LSG Digital Gold, we highly value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services to purchase gold bullion. We adhere to industry best practices and comply with applicable data protection laws to ensure the confidentiality and security of your information. By using our services, you agree to the terms outlined in this Privacy Policy.

Collection of Information

When you engage with LSG Digital Gold to purchase gold bullion, we may collect certain personal information to facilitate and process your transactions. This information may include your name, contact details, delivery address, payment information, and any other relevant details required for the purchase and delivery of your gold bullion. We collect this information through secure channels and take appropriate measures to safeguard it.

Use of Information

We utilize the collected information for the following purposes:
Facilitate and process your gold bullion transactions, including order fulfillment, payment processing, and doorstep delivery.
Provide you with relevant updates and notifications regarding your purchase, including order confirmations, shipping details, and delivery status.
Respond to your inquiries, requests, and customer service queries.
Improve our services, products, and user experience based on customer feedback and preferences.
Comply with legal and regulatory obligations, including anti-money laundering and fraud prevention measures.

Protection of Information

LSG Digital Gold employs strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard encryption, firewalls, and secure protocols to safeguard your data during transmission and storage. We restrict access to your information to authorized personnel only, and our employees are trained to handle data in accordance with strict confidentiality standards.

Third-Party Disclosure

LSG Digital Gold may engage trusted third-party service providers to facilitate certain aspects of our services, such as payment processing, delivery logistics, or customer support. These third parties are contractually bound to handle your information securely and solely for the purposes specified by LSG Digital Gold. We do not sell, trade, or otherwise transfer your personal information to external parties for marketing or other purposes without your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Once the retention period expires, we securely dispose of or anonymize your data to prevent unauthorized access or use.

Your Rights

You have the right to access, update, correct, or delete your personal information held by LSG Digital Gold. If you wish to exercise any of these rights or have any concerns about the use of your data, please contact our customer service team using the contact information provided at the end of this Privacy Policy.

Updates to the Privacy Policy

LSG Digital Gold reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of LSG Digital Gold, please contact our customer service team at:
Phone: +971 56 508 4747
We are dedicated to addressing your inquiries and ensuring the highest level of privacy protection for your personal information.
Effective Date: 20/4/2020